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End-User License Agreement

Version 1.0 · Last updated 11 September 2026

Please read this carefully. This End-User License Agreement is a binding contract between you and Mailwynx governing your use of the software. By installing or using Mailwynx, you agree to these terms.

This End-User License Agreement (the "Agreement") is a binding contract between you, whether an individual or a single entity ("you" or "Licensee"), and Mailwynx ("we", "us", or the "Licensor") governing your use of the Mailwynx software, including its command-line tool, local web interface, updates, and accompanying documentation (collectively, the "Software"). By creating an account, activating a license key, installing, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not install or use the Software.

1. License grant

Subject to your compliance with this Agreement and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Software on the number of machines permitted by your plan, solely for your internal business purpose of migrating mailbox data that you are authorised to migrate.

2. Licensed, not sold

The Software is licensed, not sold. We and our licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted to you other than as expressly set out in this Agreement.

3. License keys and activation

Access to the Software is controlled by a license key tied to your account. Upon activation, the Software records a non-reversible machine fingerprint to enforce your plan's machine limit. You may free up a machine slot from your account to move the license to a different device. You agree not to share, resell, publish, or otherwise distribute your license key, and you are responsible for all use of the Software under your key.

4. Restrictions

You shall not, and shall not permit any third party to:

  • copy, modify, or create derivative works of the Software except as expressly permitted;
  • reverse engineer, decompile, or disassemble the Software, or attempt to derive its source code, except to the extent this restriction is prohibited by applicable law;
  • remove, alter, or obscure any proprietary notices, or circumvent, disable, or interfere with the license-key, activation, or usage-limit mechanisms;
  • rent, lease, lend, sell, sublicense, host as a service, or otherwise commercially exploit the Software to third parties except as a tool used to deliver migration services you perform;
  • use the Software to migrate data you are not lawfully authorised to access, or in violation of any applicable law or third-party rights.

5. Your data and privacy

The Software is self-hosted. Mailbox content, credentials, and migration data are processed within your own environment and are not transmitted to us. The Software communicates with our licensing service only to validate entitlement, exchanging your license key, a machine fingerprint, an optional hostname, and the application version. We do not receive the contents of any mailbox. You are the controller of the data you migrate and are solely responsible for having a lawful basis and any necessary consents to process it.

6. Trials

We may offer a trial license. Trials are provided for evaluation only and are usage-limited: previewing a migration is unlimited, while running real mailbox migrations is capped at a set number of destination mailboxes (currently three) until you purchase. Trials may have other reduced functionality or limits. All other terms of this Agreement apply to trials.

7. Fees and refunds

Paid plans are offered as a one-time purchase granting a perpetual license for the plan you buy, at the price shown at purchase. Refunds and cancellations are governed by our Refund & Cancellation Policy, which sets out the free trial, our refund window, and the statutory withdrawal rights that may apply to you. Nothing in this Agreement limits any refund right you have under mandatory consumer-protection law.

8. Updates and support

We may, but are not obligated to, provide updates, bug fixes, or new versions. Any updates are governed by this Agreement unless accompanied by separate terms. Support, where offered, is described on our website and may vary by plan.

9. Third-party services

The Software connects to third-party platforms (such as Microsoft 365, Google Workspace, and IMAP servers) using credentials you provide. Your use of those platforms is governed by their own terms, and we are not responsible for their availability, changes to their APIs, or any data loss originating from them.

10. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT IT WILL MIGRATE DATA WITHOUT LOSS. YOU ARE RESPONSIBLE FOR MAINTAINING BACKUPS AND VERIFYING MIGRATION RESULTS.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SOFTWARE. OUR TOTAL AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES YOU PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnity

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising from your use of the Software, your data, or your breach of this Agreement.

13. Termination

This Agreement is effective until terminated. It terminates automatically if you breach it. On termination, your license ends and you must stop using and remove the Software. Sections that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnity) survive termination.

14. Governing law

This Agreement is governed by the laws of India, without regard to its conflict-of-laws rules. The courts of Delhi, India will have exclusive jurisdiction. The Licensor is Azhar Alam (sole proprietor), trading as Mailwynx, based in Delhi, India.

15. Changes to this Agreement

We may update this Agreement from time to time. Material changes will be reflected by a new version number and date at the top of this page. Continued use of the Software after changes take effect constitutes acceptance.

16. Contact

Questions about this Agreement? Reach us at support@mailwynx.com or via the contact page.

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